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Instructor |
Experience and Credentials |
Refreshers |
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CQT, CQE, CSSBB - (616) 248-7445 Steve has over 31 years experience in manufacturing and quality at Steelcase, Inc. Over the past 16 years, he has played a role in developing courses in Engineering Drawing Interpretation, Metrology, SPC and Process Capability. Steve has extensive knowledge in the areas of Statistical Tools and Techniques as well as Quality Costs. Steve has held positions in Quality Assurance as an Inspector, Customer Service Rep., Quality Technician and presently serves as Senior Quality Engineer in Steelcase’s Systems Division.
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CQT / CQI
CSSBB
CQE |
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CQI, CQT, CQA, CQE, CQIA, CQPA, CSSGB - (616) 957-3800, x5640. Rick has over 18 years experience in the quality field. This includes working with extrusion molding, plastic injection & thermoset molding, grinding & machining and metal stamping & welding products. Rick is a graduate of
Cornerstone
University with a BA in Business Management. Rick has held previous positions in Quality Assurance as an Inspector, Auditor, SPC Coordinator and Engineer and is currently working as a Quality Engineer / IMDS Coordinator for ADAC Automotive. Rick has designed and developed teaching curriculum and has taught various Quality-related, technical and computer classes
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CQT, GE Certified Six Sigma Greenbelt - (616) 698-5205 John has over 30 years quality experience at Steelcase Inc., the last 18+ years as a Quality Engineer. Over 21 years he experience developing courses, seminars, and workshops for use by management and manufacturing on Statistical Tools and Techniques. John has held previous positions in Quality Assurance as an inspector, team leader, SPC Coordinator, Juran Facilitator, Six Sigma Black Belt Projects, and is currently working as a Sr. Quality Engineer on Wood and Corporate projects. John is a graduate of CMU and holds a BS in Education and currently is an Adjunct Professor for
Ferris
State
University in Grand Rapids
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CQM/OE
(616) 363-6240 (cell: 616-822-1491) Jeff, Schilling Consulting Services, Inc., is an independent consultant specializing in process improvement and strategic planning. Most of his consulting is with healthcare and other non-profit service organizations. Jeff’s past work experience includes serving as the first quality coach at Saint Mary’s Healthcare in Grand Rapids and as an internal quality consultant for Trinity Health, one of the nation’s largest not for profit health care systems. Jeff has tought courses in SPC, root cause analysis, FMEA, and other quality tools and principles. He is Chairman-elect of the Grand Rapids Section 1001 of the American Society for Quality and holds a Master of Science Degree in Hospital and Health Administration.
Schilling Consulting Services, Inc., 4920 Plainfield Avenue NE, Suite 13, Grand Rapids, MI 49525
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CQM/OE |
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ASQ CQE, CQT, CQA, CSSBB, Certified Quality Manager, and RAB Registered Lead Assessor – (616) 554-8189 Mike has over 27 years experience in the quality field, in industries as diverse as construction materials testing, office furniture, implantable medical devices, and automotive parts. Mike is currently employed by Steelcase Inc. as a Quality Assurance Manager. His experience includes all facets of quality, engineering, and manufacturing. Mike has experience in new product development, quality systems development, statistical methods training and usage, and manufacturing engineering. Mike has created and/or taught many different courses at Steelcase, including Process/Design FMEA, Robust Product/Process Design, Process Capability, and more.Mike is a graduate of Grand Valley State University and is a past Section Chair for the Grand Rapids Section
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CSSBB |
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CQM/OE, CQE, CQT, CQIA
(616) 748-5478 Jim VanWieren is a Sr.Quality Engineer at ODL Inc. in Zeeland, Michigan. He brings over 30 years of Manufacturing and Quality experience to this refresher. Jim has taught courses in Variation Analysis, Gage R&R, Process Capability, Control Chart Applications and Quality Management across
North America. Jim is a past Chairman and current member of the Secton Leadership Committee, Grand Rapids Section 1001 of the American Society for Quality and holds professional certifications as Quality Improvement Associate (CQIA), Quality Technician (CQT), Quality Engineer (CQE), and Manager of Quality / Organizational Excellence (CQM/OE) through ASQ.
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CQM/OE |
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Rick Zepp |
CQM/OE, CQA, CQT - (616) 891-5531
Rick has over 25 Years experience in the quality arena. After serving in the United States Air Force, Rick has worked for companies such as Information Handling Services, Honeywell and Lockheed Martin. Rick currently works for GE AVIATION as a Program Quality Engineer. From electronics to aerospace to automotive; from assembly to inspector to engineer; quality has been a satisfying and exciting career! Rick is also an active member of your local ASQ Section 1001, was instrumental in the section Internet as past Internet Chair. |
CQA |
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